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• Community library
• Book the computers/rooms

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• Design & Print
• Richmond On-Line Learning (ROLL)

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• Jargon Buster
• Accessibility Policy
• Privacy policy
• Terms and conditions
• Homepage

Using the search facility

Try some of the following tips to get more specific results from the search.

• Check spelling. Make sure your search terms are spelled correctly. If Sound-Alike Matching is turned on, the search engine will attempt to find words that sound similar to your search terms, but it's always best to try to spell the search terms correctly.

• Use multiple words. Using multiple words will return more refined results than a single word. For example, typing ethnic minority groups will return more relevant results than typing just minority. (Keep in mind that relevant results are returned even if they don't contain all query terms.)

• Use similar words. The more similar words you use in a search, the more relevant your results will be. Example: older elderly aged senior.

• Use appropriate capitalization. Capitalize proper nouns, and remember that lower-case words will match any case. For example, typing search will return all documents containing the words search, Search, and SEARCH. Typing Search, however, will instruct the search engine to look only for the capitalized word. Example: Domestic Violence.

• Use quotation marks. Use quotation marks to find words which must appear adjacent to each other, for example, "children with special needs." Otherwise, the search results will include the word children, with , special , and the word needs, but not necessarily in that order. The words may appear anywhere, and in any order, within the document.

• Use plus (+) or minus (-). Use a plus sign when your search term or phrase must appear in the search results. Use a minus sign to indicate undesirable term(s). The plus sign tells the search engine that a certain word or phrase is required in the search results, and a minus sign indicates that a word or phrase must be absent in the search results.Note: A phrase must be contained within quotation marks. Leave no spaces between the plus or minus sign and the term. Example: +"funding"

• Use wildcards Wildcard searches can expand the number of matches for a particular request. The * character is used as the wildcard character.For instance, searching for car* will find the words care, carers, caring, and any other word that starts with car. Searching for *sport* will find the words transport, transporting, support, supporting, sports, sporting, and any other word that contains sport anywhere in the word.

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